Sales Cloud Einstein
The features of lead scoring or opportunity insights let you track all potential leads and prioritize them to maximize the conversions.
You get a lot of options and insights to interact with the audience and convert them in every possible way.
With activity capture, you can get rid of data entry headaches as it keeps updating your records on a timely basis.
You may also link your calendar or emails with the application to identify new contacts with Automated Contacts.
Service Cloud Einstein
To automate the customers’ interactions and conversion processes, use Einstein that imposes deep learning, machine learning, and Natural Language Processing.
It enables an automated routine service request pattern to help your respective team members respond to customers’ queries immediately.
They can also take advantage of useful insights about the audience to improve their productivity & overall customers’ experience.
Get smart and contextual solutions straight from the Service Console to have faster resolution times as well as up-sell opportunities.
Marketing Cloud Einstein
Use Salesforce AI for Marketing to analyze and classify the visual data to get new insights about your business.
Through Einstein Recommendations and Journey Insights features, you can track the journey of your customers. This eventually helps in planning more targeted marketing campaigns to attract recurring visitors and boost conversions.
You can also find out the most loved products by your audience based on their social activity. This allows you to re-target them with similar product recommendations.
With Salesforce Einstein Engagement Scoring for Marketing, you can monitor the engagement and actions on emails, websites, and more. This helps you and your team discover what made them buy your product.
Accordingly, you can plan your future events and marketing campaigns.
Community Cloud Einstein
With recommendations received through Salesforce consulting services, you can make the resources easily available for your community members.
They can be suggested with the ideas of posts and content they might be interested in reading.
Your community members won’t have to wait around to get the answers they need. They will have access to connect with certified Einstein experts for any kind of Salesforce support services.
Analytics Cloud Einstein
Find hidden data insights with embracing the exceptional capabilities of Salesforce AI.
It derives insights by analyzing your sales, marketing, and service activities to find the best practices & patterns.
Commerce Cloud Einstein
If your business is focused on eCommerce services, you can take advantage of Commerce Cloud Einstein. It transforms your customers’ shopping experiences.
Take help from unique recommendations about every customer to get predictive insights & time-saving task automation.
Engage them with personalized recommendations of products across mobile and desktop devices.
IoT Cloud Einstein
With new developments and innovation in technology, everything is turning towards automation. Even, we can also convert our homes and living spaces into smarter ones.
With IoT Cloud Einstein, you can track innovation by merging the IoT data with Salesforce’s Artificial Intelligence platform.
This helps in optimizing the IoT device journeys, score prediction, and generating the best suggestions for further actions.
As you can learn from above, that there are different AI technologies applied in each different Salesforce product. While Salesforce AI Marketing helps you target your potential customers with well-planned marketing campaigns, the sales cloud helps you convert them.
Each product has its own usage and benefits. If you want to implement Salesforce Lightning services or Einstein to your business, you’d need experts to help you through. Connect with our team at Narola Solutions to avail out-of-the-box Salesforce consulting services at affordable prices.