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Your sales team is the most important asset of your company. They can get your prospects turned into customers and help you grow your company’s revenue. To ensure that they work seamlessly, you need to empower your sales team with a best-fit customer relationship management (CRM) system.
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If they’re working without one, you are missing out on huge opportunities to make smart sales and strengthen your customer engagement. In case, if they’re working on an outdated version, it’s bad too. Outdated apps make it even more difficult to compete in the marketplace and help your business grow.
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So, it’s better to have a smart CRM system like Microsoft Dynamics 365 for Sales.
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This platform helps streamline the entire sales cycle to make prospecting, forecasting, and closing deals easier than ever. Leveraging the advanced tools and features of this platform, your sales team is more likely to maximize conversions.
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Here are the top 5 reasons why Sales executives love to use Microsoft Dynamics 365 for Customer Engagement.
5 Reasons to Consider Microsoft Dynamics 365 to Transform Your Sales Operations
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1. Advanced Business Intelligence
A salesperson can’t convert a prospect into a customer until he/she understands the target audience and potential client. That’s where the advanced business intelligence of Microsoft Dynamics 365 CRM can help!
It stores all important information about your prospects and customers at a centralized location. This information can be accessed in real-time from the Live Sales Dashboard.
This helps your team with a clear picture of your client’s information, behavior, interests, and shopping histories, or more. Using this information, your sales team can create personalized deals, offerings, or conversation strategies to engage potential customers.
2. Seamless Integrations
Being a Microsoft product, Dynamics 365 for Sales can be easily integrated with other Microsoft apps to deliver a unified experience.
You must be already using some basic Microsoft apps like Office 365 suite, outlook, etc. Here are the apps that you can seamlessly integrate your CRM system with –
- Office 365
- Microsoft Flow
- Forms
- OneDrive
- PowerApps
- Power BI
- SharePoint
- Teams
- Office 365 Calendar
3. Enhanced Customization
With Dynamics 365 CRM Implementation, you can enhance the way your team works. This platform can be tailored to the way your company already works and need to work in the future.
You can easily customize Microsoft Dynamics CRM client views, forms, and links to configure the platform without additional development.
4. Powerful Reporting with Power BI
By using Microsoft Dynamics 365 for Customer Engagement, you can streamline the SQL server reporting and build insightful business reports. It’s a great analytical tool that your business could ever use.
With embedded advanced analytics tools, your team can easily integrate with a SQL server to build impressive reports that boost the decision-making process.
Integrating CRM with Power BI helps you to gain a complete view of your client at any given time.
5. Robust Resources and Support
With so many unique features available to elevate your sales process, Microsoft doesn’t leave your staff to figure everything out. The Dynamics team offers its users an extensive online resource library to help them stay productive without lost down-time.
Microsoft also has an extensive certified partner network to help businesses with the in-depth knowledge of the latest Microsoft Dynamics apps.
A qualified Microsoft partner can not only implement a comprehensive Dynamics 365 strategy for your business. But also, help you bring customization in your system to meet the specific goals of your business.
Do you want to learn more about Microsoft Dynamic 365 for Sales to see if it’s the right fit for your organization? Contact us today.
Microsoft Dynamics 365 for Marketing
Microsoft Dynamics 365 Marketing is a marketing-automated app that helps your business in turning prospects into customers. This platform comes up with built-in Power BI and integrates seamlessly with Dynamics 365 Sales. Here’s how this application can help your business in streamlining marketing operations.
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Event Management
Promote & organization marketing events and webinars. Review the speakers, schedule, and event registrations.
Core Marketing
Track the entire customer journey and their behavior through email marketing, lead scoring, and much more.
Customer’s Reviews
Create online surveys to get valuable feedback from customers and enhance your products and offerings accordingly.
Personalized Customer Experience
Create an automated marketing campaign that delivers personalized messages to your customers through emails and messaging apps. Track and analyze these campaigns to build profitable and long-lasting relationships.
Create Quality Content
Create customized landing pages and email templates through intuitive design tools to expand your marketing efforts.
Prioritize Leads
Introduce an automated lead-scoring system to identify the top-qualified leads depending on their behaviors & customer journeys.
Access Information
Get detailed insights of leads and contacts across different teams and understand how interactions end up affecting the results.
Overall, Microsoft Dynamics 365 sales and marketing is an exceptional solution owed to its customizability that meets your business’s needs. The product is cost-effective and drives impressive results to boost your company’s growth. If you find it hard to maximize the potential of your marketing and sales efforts, switch to Dynamics 365 today. Contact us for more information.
