Here comes good news for all Microsoft Dynamics 365 Field Service Software users!
Microsoft has launched the Dynamics 365 Field Service Mobile App in May 2020. This app is built on the power platform which makes it an easily customizable and configurable app. Currently, the app is only available for iOS 10.0 or newer version and Android 4.4 or newer operating system. Soon, it will be available for windows phones as well.
If you are eager to know about the features and advantages of using this app, you’re at the right place. Here, in this blog, we’ll discuss the latest Dynamics 365 Field Service Mobile Implementations and Functionalities.
- Push Notifications
- IoT Alerts
- Scan to Find Asset
- Location Sharing and Auditing
- Enhanced Mobile Workflows
- Enhanced Offline Sync Filters
- Remote Assist
- Microsoft Intune
These are some of the features that have been added to the Microsoft Dynamics Field Service Management mobile app.
Here are a few important things that you must know before switching on the new Field Service Dynamics 365 App -
Your Dynamics 365 Field Service solution needs to be on version v8.8.22. To check the current version of your system, you can log in to the Power Apps and click on the ‘Dynamics 365 apps’ icon.
Doing so will get you all details about the latest version of the software.
Check out the security roles of the Field Service Automation Dynamics 365 app, and make sure your user has access to all those roles.
To check the security roles of the app, click on the gear icon, and go to the advanced settings option. Here, you can go to the My Apps section and click on the 3 dots given on the top right side of the app tile.
There, you will see a ‘manage roles’ option. This option enables users to add or remove the roles. You can add roles here.
Once you have added the roles, you can schedule a work order of the resource that is available. He/she must have all the required skills to accomplish the assigned project.
Take Your Field Service Dynamics 365 App Experience to the Next Level
If you’re using an older version of the Field Service app, you might face issues logging into the app. It will continue to redirect users to the contact admin page. The support for the same app will be expired by 2020. So, it’s better to switch to the newly launched Microsoft Dynamics 365 field service mobile app to enhance your experience.
If you’re looking for experts to ensure seamless implementation and activation of the app, connect with our team. We’ll guide you through the benefits and ways through which we can get an entirely customized experience for you.